Effective Date: July 05, 2026  |  Last Updated: July 05, 2026

1. Introduction

This Refund & Cancellation Policy explains the terms governing cancellations, refunds, and payment-related matters for products and services offered by ZDC Services. By making a purchase or payment through our website, mobile applications, or digital platforms, you agree to this policy.

2. About ZDC Services

ZDC Services develops and operates multiple digital products and technology platforms. Depending on the product or service you use, different refund conditions may apply. This policy provides general guidelines applicable across our official products unless a product-specific policy states otherwise.

3. Cancellation Policy

Customers may cancel an order, booking, or request only where cancellation is available before the service has been started, confirmed, delivered, or completed. Once a digital service has commenced or been fully delivered, cancellation may no longer be possible.

4. Refund Eligibility

Refunds may be considered in circumstances such as:

• Duplicate payments.
• Incorrect payment amount charged due to a technical error.
• Payment deducted but service could not be provided because of a verified system issue.
• Order cancelled by ZDC Services before service delivery.
• Other situations where a refund is required under applicable law.

Refund requests are reviewed individually after verification.

5. Non-Refundable Payments

Unless otherwise required by law or specifically stated for a particular product or service, the following are generally non-refundable:

• Completed digital services.
• Successfully delivered digital products.
• Membership or subscription fees already utilized.
• Promotional or discounted purchases.
• Services already performed or completed.
• Charges arising from user error, incorrect information, or misuse of the platform.

6. Failed or Duplicate Transactions

If your payment is deducted but the order is not created, the transaction fails due to a technical issue, or you are charged more than once for the same transaction, please contact us with the transaction details. Verified duplicate or failed transactions will be processed in accordance with the payment provider’s procedures.

7. Refund Processing

Where a refund is approved, it will generally be initiated to the original payment method used for the transaction. The actual time taken for the amount to reflect in your account depends on your bank, card issuer, UPI provider, or payment gateway.

8. Payment Gateway

Payments made through our products are processed securely using trusted third-party payment providers such as Razorpay. While we assist customers with payment-related issues, the processing of refunds may also depend on the payment gateway and the customer’s financial institution.

9. Product-Specific Conditions

Some products or services may have additional cancellation or refund terms based on their nature. Where applicable, product-specific conditions will be displayed before the purchase or booking is completed.

10. Abuse Prevention

ZDC Services reserves the right to refuse refund requests where there is evidence of fraudulent activity, abuse of promotional offers, repeated misuse of the refund process, or violation of our Terms & Conditions.

11. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time. Any updates will be published on this page along with the revised “Last Updated” date.

12. Contact Us

Contact Information

ZDC Services

Email: dr.tariq075@gmail.com

Phone / WhatsApp: +91 73550 75635

Address: 39/2 Sangam Vihar Colony, Near Masjid, Jhansi, Uttar Pradesh – 284003, India