Welcome to the ZDC Services Help Center
We’re here to help you get the most out of our products and services.
Choose a Category
Account & Login Support
Creating an account, login issues, password reset, verification, profile updates, and account deletion.
Payments & Refunds
Payment failures, duplicate transactions, Razorpay issues, refund requests, and invoice queries.
Orders & Bookings
Booking confirmation, order status, cancellation, service requests, and delivery queries.
Technical Support
App crashes, login problems, slow performance, feature issues, and bug reporting.
Privacy & Security
Privacy Policy questions, data protection requests, account deletion, and security concerns.
Business & Partnerships
Partnership opportunities, business collaborations, advertising, and corporate inquiries.
Before Contacting Support
To help us resolve your issue more quickly, please keep the following information ready:
- Your registered mobile number or email address
- Product name
- Order ID or Booking ID (if applicable)
- Transaction ID (for payment issues)
- Device model and app version
- Description of the issue and screenshots (if available)
Response Time
- WhatsApp messages within 24 hours
- Email inquiries within 1–2 business days
- Urgent issues as quickly as reasonably possible
Response times may vary during weekends, public holidays, or periods of high support volume.
Self-Help Resources
Phone Support
Office Address
39/2 Sangam Vihar Colony, Near Masjid, Jhansi, Uttar Pradesh – 284003, India