Frequently Asked Questions
Answers to common questions about our products, services, payments, privacy, and account management.
What is ZDC Services?
ZDC Services is an Indian technology company that develops, publishes, and operates digital products and online platforms across various industries.
Which products are operated by ZDC Services?
Our official products include ZDC Services App, ZDC Dental AI Analysis, Chai Karwaan, InstaMeat, and ZDC Ads Agency. Additional products may be launched under the ZDC Services brand in the future.
Do I need to create an account?
Some products require account registration to access personalized features, bookings, order management, or other services. Certain public information may be accessible without creating an account.
How do I reset my password?
You can use the Forgot Password option available on the login screen. If you continue to experience issues, please contact our support team.
How can I update my profile information?
You can update your profile details from your account settings within the applicable product. Some information may require verification before changes are applied.
How do I delete my account?
You may delete your account through the application’s Delete Account option (where available) or by contacting our support team. Please refer to our Delete Account Policy for more information.
Is my personal information secure?
Yes. We implement appropriate technical and organizational measures to protect personal information and continuously work to improve the security of our platforms. Please refer to our Privacy Policy for additional information.
How are payments processed?
Payments are securely processed through trusted third-party payment gateways such as Razorpay. ZDC Services does not store your debit card, credit card, CVV, UPI PIN, or internet banking credentials.
Can I request a refund?
Refund eligibility depends on the nature of the product or service purchased. Please review our Refund & Cancellation Policy before submitting a refund request.
What should I do if my payment fails?
If payment has been deducted but your order or transaction was not completed, please contact our support team with your payment reference or transaction ID. We will investigate the issue and assist you as appropriate.
Does ZDC Services provide customer support?
Yes. Our support team is available to assist with technical issues, account-related questions, payment concerns, general inquiries, and product guidance.
Is ZDC Dental AI Analysis a medical diagnosis?
No. ZDC Dental AI Analysis provides AI-assisted insights for informational purposes only. It should not be considered a medical diagnosis or a substitute for professional dental consultation.
Are service providers employees of ZDC Services?
Not necessarily. Some ZDC Services products operate as technology platforms connecting users with independent service providers. Unless specifically stated otherwise, service providers are responsible for the services they offer.
Can I use your content, logo, or software?
No. All software, trademarks, logos, graphics, and content owned by ZDC Services are protected by applicable intellectual property laws. Written permission is required before using or reproducing our content.
How can I report a bug or technical issue?
You may contact us at dr.tariq075@gmail.com or +91 73550 75635. Please include the product name, device model, operating system, app version, description of the issue, and screenshots if available.
How can I contact ZDC Services?
Phone / WhatsApp: +91 73550 75635. Email: dr.tariq075@gmail.com. Address: 39/2 Sangam Vihar Colony, Near Masjid, Jhansi, Uttar Pradesh – 284003, India.
Still Need Help?
If your question is not answered above, our support team will be happy to assist you. We aim to respond to customer inquiries as quickly as reasonably possible.
Contact Support